Wolfpack Techies

Who We Are

Wolfpack Techies is operated by Madison IT Association (MITA) and is Madison College's only computer repair service for students, faculty and staff personal computers. MITA and Wolfpack Techies are comprised of Madison College students and faculty who are dedicated to helping students learn more about technology and its applications in the business environment.

Services

The Wolfpack Techies is a computer repair shop offering service free of charge. They started in 2008, as a project in a computer class. The Wolfpack Techies have evolved to a suite of offices with a large workroom and 4 workbenches. The staff is comprised of IT students who generously donate their time and talents to fix computers.

The Techies do troubleshooting to figure out customer's issues that may involve:

  • Virus and malware scans
  • Hardware repair and replacement
  • Operating system installs
  • Backups of customer files

What we don't do

The Techies do not make any purchases. It is expected that the customer will order and purchase any item needed to complete the repair process, including software. The Techies will attempt to provide recommendations on where to purchase products. Every effort is made to provide solid recommendations. (The Techies will not recommend any item from Ebay, as the legitimacy of products sold has not been satisfactorily proven.)

Hours of Operation

The shop, located at C2445 in the Truax main building, is open when there are classes going on during the fall and spring semester; usually opening up the second week after the term has started. The Techies will close for the semester one week prior to finals week. This gives student volunteer staff the time to study before final exams starts. The Techies are not open during the summer.

Spring 2017 Office Hours
Monday: 10:00 to 11:45 AM and 2:30-4:00 PM
Tuesday: 10:00 to 11:45 AM
Wednesday: 2:30-4:00 PM
Thursday: 10:00 to 11:45 AM and 2:30-4:00 PM
*If you can’t make those times, call 608-246-6805 to schedule an appointment during non-open hours.
(The Wolfpack Techies are student volunteers. As students, hours may be limited. If they have a high volume of intake computers the Techies office may temporarily close.)

Our Affiliates